Absolutely! We can provide that ad-hoc support which is operated on a half hourly, hourly basis. Our charges are the following:
For the first half hour: £60 + VAT
For each hour thereafter: £110 + VAT
We know the feeling all too well, fourtunately we can help just for those scenarios including deploying solutions that your team may not have time to do.
It always depends on the urgency, but we aim to have a solution implemented within a maximum of three days.
It all depends on your business needs. The best way to get an idea is to get in touch, we offer a free discovery call to understand your business and technology goals.
The concern is very understandable, it can damage your reputation as well as cashflow. ITfinity provides a multi layered, multi vendor approach along with our expertise of hardening your systems to reduce your risk. Otherwise known as Defence in Depth. The best thing is to get in touch for a free discovery call and we can discuss the options.
Good question, we generally operate on the following framework.
Managed Security - This currently operates on a 30 day rolling plan to give you flexibility.
Managed Services - This operates on a six month notice period.
Projects - Projects are only subject to contract lengths if a particular solution runs on a commitment, such as annual.