Let our certified team manage your IT

Want your IT to just work so you can focus on your business?
‍
Our Managed IT Services take the stress out of tech. Once you're onboarded, we handle your IT issues, monitoring, and security — proactively supporting your systems and working alongside you to achieve your business goals.
Choose from the service levels below, or if you're unsure what fits best, get in touch and we'll help you find the right solution.

‍

All Prices are plus VAT.
Please note: Microsoft 365 licensing is not included in our packages. We can assist you in selecting and managing the appropriate Microsoft 365 licenses separately, ensuring you only pay for what your business needs.
Some prior work may be required, these will be communicated to you during the initial conversations.

Essentials

What’s included?
Remote support
Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
AI Powered AntiVirus.
Protection using artificial intelligence to detect and block potential security threats on devices.
Basic Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Protection from phishing sites
Blocks dangerous websites which could lead to phishing on your PCs
Basic application patching
Ensures that supported non-Microsoft apps like pdf readers are kept up to date

Advanced

What’s included?
Remote Support
Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
24/7 Monitored Endpoint Security.
Protection using artificial intelligence to detect and block potential security threats on devices.
Advanced Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Continuous monitoring of PCs and websites
Ongoing checks to spot any issues or threats in real-time, keeping everything secure.
Automatic branded email signatures
Ensures every email sent by your team has a consistent company-branded signature.
Web content filtering for malware and unwanted sites
Blocks dangerous websites and malware to prevent infections and distractions.
Dark web monitoring for leaked credentials
Scans the dark web for any of your company’s sensitive data that may have been exposed or stolen.
Application Updates
Ensures that non-Microsoft apps are kept up-to-date for security and performance.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.

Prime

What’s included?
Remote Support
Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
24/7 SOC Managed AntiVirus and O365 Monitoring
Human and automatic monitoring of your systems and O365 environment to help protect against hackers and stop them in their tracks.
Document Encryption and Protection Management
Using advanced tools, documents and emails can be labelled depending on confidentiality. This will then prevent unwanted access to the file, regardless of where it ends up.
Advanced Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Continuous monitoring of PCs and websites
Ongoing checks to spot any issues or threats in real-time, keeping everything secure.
Automatic branded email signatures
Ensures every email sent by your team has a consistent company-branded signature.
Web content filtering for malware and unwanted sites
Blocks dangerous websites and malware to prevent infections and distractions.
Application Updates
Ensures that non-Microsoft apps are kept up-to-date for security and performance.
Basic anti-phishing and anti-malware protection
Protects against fake emails that try to steal information, and blocks malicious software.
Dark web monitoring for leaked credentials
Scans the dark web for any of your company’s sensitive data that may have been exposed or stolen.
VPN for your remote users
A tool that creates a secure, encrypted connection for employees working remotely or on public networks to help protect against hackers.

Service Tiers

Feature
Remote Support

‍
‍
System  Monitoring
‍
Security  Updates
(Patching)

‍
Antivirus  / Threat Protection

‍
Email  Protection & Backup

‍
Web  Protection
‍
‍
MFA  (Two-Factor Login) Setup
Monthly  Reporting
‍
Security  Training
‍
Mobile Device Management (MDM)
‍
Microsoft  365 Security
‍
Email  Signature Management

‍
‍
Vulnerability  Scanning


‍
Business  Continuity Planning
‍
Dark  Web Monitoring
‍
‍
Document  Protection

‍
Secure  VPN Access
‍

Essentials

£40
/user/month
Help over the phone with remote assistance included. Onsite support is chargeable.
Basic monitoring of your devices.
Automatic updates for Windows and Mac.

‍
Protection  against viruses and cyber threats.
‍
‍
Basic email protection

‍
Stops  staff from visiting harmful websites.
‍
Two-factor  login setup to help keep accounts safe.
Simple  service summary each month.
-
‍
-

‍
-
‍
-
‍
‍
-


‍
-

‍
-
‍
‍
-

‍
-
‍

Advanced

£65
/user/month
Help over the phone with remote assistance.
Onsite support is chargeable.
Fast help for IT issues anytime, without extra cost.
Adds proactive monitoring
‍
We keep your software updated for security and performance.
Adds updates for key third-party apps.

‍
A simple way to request IT help and track progress.
Protection  that actively looks for threats, human monitored 24/7.
‍
Easy-to-read reports on how your IT is performing.
Smarter email protection with 4 hourly backups.
‍
Constant protection against cyber threats, day and night.
Adds controls for categories like adult content.
Strong AI backed security for your computers and devices.
Two-factor  login setup to help keep accounts safe.
‍
Blocks harmful websites, viruses, and unwanted content.
Adds  quarterly review meetings.
Helps your team avoid scams and cyber attacks.
Managed  training with results and insights.
Secure backups of emails, Teams, and shared files.
Protect  business phones and tablets — lock or wipe them if lost.
Regular in-person visits to check and fix IT issues.
Secure  setup of your Microsoft accounts.
Face to face or online IT reviews to keep your business secure.
Consistent  email signatures for your team.
‍

‍
‍
We design and set up professional email signatures with 5 included edits per year.
Regular  checks for weak spots in your security.

‍
Checks if your business details are leaked online.
-

‍
Ensures your website stays online and secure.
-

‍
If we can't fix it remotely, we come in person.
-
‍
‍
Finds and fixes security weaknesses before hackers do.
-
‍
Finds and fixes security weaknesses before hackers do.

Prime

£95
/user/month
Help over the phone with remote assistance.
Onsite support is chargeable.
Full monitoring with regular check-ins and advice.
Advanced Update management including containment for known vulnerabilities.
Dual layered protection and fast action if something looks suspicious, AI and human monitored 24/7.
Filtering, phishing tests, backups, plus scanning of your OneDrive and SharePoint drives.
Full  web controls with usage reports.
Two-factor  login setup to help keep accounts safe.
Detailed reports, advice, and planning sessions when you need it.
Managed training with results and insights.
Full  control of business devices to keep data safe.
‍
Ongoing Microsoft 365 security management.
Full management of signatures, disclaimers, and banners.
‍
Regular scans with help fixing most issues found. More complex vulnerabilities may require additional work.
Plans  to help your business keep running if things go wrong.
Alerts  if your data is found on the dark web, with support to respond quickly.
Essential Labels  and encryption for important documents to help protect against data loss.
Safer internet access with encrypted connections.

Optional Add-Ons

All the below add ons are selectable at any tier.

Add-On  Feature
‍

Dark  Web Monitoring
Document  Protection
Secure  VPN Access
Mobile  Device Management (MDM)
Vulnerability  Scanning
Business  Continuity Planning
Mobile  web filtering
Dual-Layer  Threat Protection monitored and maintained 24/7
Advanced  Patch Management
Password  Manager and PAM
Cyber  Essentials Preparation
Microsoft Teams Telephony Management

What  It Does
‍

Alerts  if your company passwords or data are
leaked online, with help to put it right.
Labels  important documents and controls who can access or share them.
Safe,  encrypted remote access — ideal for working securely from anywhere. Comes  with malicious site filtering.
Protect  business phones and tablets — with the
option to lock or wipe them if lost.
Regular  checks to spot
weak points before
attackers do.
Helps  you plan for when something goes wrong.
Blocks  Malicious websites on your mobile devices
Two layers of antivirus protection for stronger defence and faster response.
Full  update management to keep everything secure.
Helps  your team safely manage passwords and protects admin-level accounts from  misuse.
Gets  your business ready for the next stage in compliance.

‍
Bring your phone system and IM together with Microsoft Teams.

Pricing  
(per user/month)

£10
£5
From £10
£6
From £10
£6
£2
£15
£10
From  £10
Enquire  for more details
Enquire for more details

Only need Ad-Hoc support?

Icon Analytics - Darktech X Webflow Template
When you need us.

£60 for the first half hour
£110 per hour

With over 15 years of experience providing exceptional IT support to businesses across private and public sectors, ensuring seamless technology operations and strategic solutions.

Company

AboutSolutionsContactPrivacy Policy

Follow us

LinkedinInstagram

Reach Out

+44 118 228 0744
hello@itfinity.co.uk

Registered Address: 483 Green Lanes, London, N13 4BS
Company Number: 14716910

Copyright © 2024 ITfinity - All Rights Reserved.