Let our certified team manage your IT
Want your IT to just work so you can focus on your business?
Our Managed IT Services take the stress out of tech. We cater for businesses that only need the basics, through to highly regulated that need enterprise grade support and solutions.
Our Managed IT Services take the stress out of tech. We cater for businesses that only need the basics, through to highly regulated that need enterprise grade support and solutions.
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Service Tiers
Feature
Remote Support
System Monitoring
Security Updates
(Patching)
(Patching)
Device Threat Protection
Email/File Protection & Backup
Web Protection
MFA (Two-Factor Login) Setup
Monthly Reporting
Security Training
Mobile Device Management (MDM)
Microsoft 365 Security
Email Signature Management
Vulnerability Scanning
Business Continuity Planning
Dark Web Monitoring
Document Protection
Secure VPN Access
Essentials
Help over the phone with remote assistance included.
Basic monitoring of your devices.
Automatic updates for Windows and Mac.
AI driven protection against viruses and cyber threats with monitoring during business hours.
Basic email protection
Stops staff from visiting harmful websites.
Two-factor login setup to help keep accounts safe where supported.
Simple service summary each month.
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Advanced - Popular!
Help over the phone with remote assistance.
Fast help for IT issues anytime, without extra cost.
Adds proactive monitoring
We keep your software updated for security and performance.
Adds updates for key third-party apps.
A simple way to request IT help and track progress.
Protection that actively looks for threats, human monitored 24/7.
Easy-to-read reports on how your IT is performing.
Smarter email protection with 4 hourly backups.
Constant protection against cyber threats, day and night.
Adds controls for categories like adult content.
Strong AI backed security for your computers and devices.
Two-factor login setup to help keep accounts safe where supported.
Blocks harmful websites, viruses, and unwanted content.
Adds quarterly review meetings.
Helps your team avoid scams and cyber attacks.
Managed training with results and insights.
Secure backups of emails, Teams, and shared files.
Protect business phones and tablets — lock or wipe them if lost.
Regular in-person visits to check and fix IT issues.
Best practice security for your O365 accounts.
Face to face or online IT reviews to keep your business secure.
Consistent email signatures for your team.
We design and set up professional email signatures with 5 included edits per year.
Regular checks for weak spots in your security.
Checks if your business details are leaked online.
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Ensures your website stays online and secure.
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If we can't fix it remotely, we come in person.
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Finds and fixes security weaknesses before hackers do.
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Finds and fixes security weaknesses before hackers do.
Prime
Help over the phone with remote assistance.
Full monitoring with regular check-ins and advice.
Advanced Update management including ringfencing to help prevent breaches.
Dual layered, Zero trust and fast action if something looks suspicious, AI and human monitored 24/7.
Filtering, phishing tests, backups, plus scanning of your OneDrive and SharePoint drives.
Full web controls with usage reports.
Two-factor login setup to help keep accounts safe where supported.
Detailed reports, advice, and planning sessions when you need it.
Managed training with results and insights.
Full control of business devices to keep data safe.
Ongoing Microsoft 365 security management.
Full management of signatures, disclaimers, and banners.
Regular scans with help fixing most issues found. More complex vulnerabilities may require additional work.
Plans to help your business keep running if things go wrong.
Alerts if your data is found on the dark web, with support to respond quickly.
Essential Labels and encryption for important documents to help protect against data loss.
Safer internet access with encrypted connections.
Optional Add-Ons
All the below add ons are selectable at any tier.
Add-On Feature
Dark Web Monitoring
Document Protection
Secure VPN Access
Mobile Device Management (MDM)
Vulnerability Scanning
Infrastructure Management
Mobile web filtering
Dual-Layer Threat Protection monitored and maintained 24/7
Advanced Patch Management
Password Manager and PAM
Cyber Essentials Preparation
Microsoft Teams Telephony Management
What It Does
Alerts if your company passwords or data are
leaked online, with help to put it right.
leaked online, with help to put it right.
Labels important documents and controls who can access or share them.
Safe, encrypted remote access — ideal for working securely from anywhere. Comes with malicious site filtering.
Protect business phones and tablets — with the
option to lock or wipe them if lost.
option to lock or wipe them if lost.
Regular checks to spot
weak points before
attackers do.
weak points before
attackers do.
Support for the devices that keep your business network running, like switches, firewalls, servers etc.
Blocks malicious websites on your mobile devices
Provides a “second opinion” monitored 24/7 to further improve protection capability.
Isolates vulnerable apps before patches are ready keeping threats locked out while business runs.
Helps your team safely manage passwords and protects admin-level accounts from misuse.
Gets your business ready for the next stage in compliance.
Bring your phone system and IM together with Microsoft Teams.
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With over 15 years of experience providing exceptional IT support to businesses across private and public sectors, ensuring seamless technology operations and strategic solutions.
Reach Out
+44 118 228 0744
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hello@itfinity.co.uk
Registered Address: 483 Green Lanes, London, N13 4BS
Company Number: 14716910
